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Thursday, September 23, 2010

Access Kenya Group Ltd: Zone Manager

REF: ICZM – SEPT2010

Access Kenya Group Ltd, a leading Internet Service Provider is looking to hire a talented, creative, passionate and experienced Zone Manager to join our Indirect Channel Department.

Role Brief:
Reporting to the Indirect Channel Manager, the successful candidate will be responsible managing the Access Kenya reseller/dealer network within the allocated zone(s) and managing the dealer network to grow the business market share of the Access Kenya Wimax clients (Residential and Small Medium Business SMB). You will also be for recruiting, training, coaching, mentoring and driving a winning dealer network that is highly transactional and customer focused.

Key Responsibilities:
* Sales Growth: To ensure that the dealer volume/ revenue yield targets are met and/or exceeded through the following:
o Identifying and recruiting local dealer to sell AK product(s)
o Cascading the set targets to the resellers
o Ensure reseller stores are AK branded
o Communicate AK information that will affect product sales to resellers e.g. promotions, new value-add products etc
o Troubleshoot and resolve all conflicts in relation to the resellers and the customers
o Development of innovative revenue-generating new ideas for the reseller network
* Dealer Development Plan:
o Understand the market potential and current dealers
o Implement dealer development plans that will grow the business in the zone(s)
o Ensure that all dealers adhere to the set operating standards
* Business Management:
o Operate the zone(s) in an efficient and profitable manner
o Work diligently to develop and maintain relationships with dealers in the zone
o Submit semi-annual business and action plans for each dealer
o Review dealer action plans and market shares as per the required timelines
o Complete and submit dealer contracts and renewals as required
* Training:
o Advise Management on trainings necessary to achieve the set KPI’s
o Deliver on-going training and education programs to the authorized dealers on key products and pricing etc
* Communication:
o Be a “Field Marketer”, and act as the eyes and ears of the company and give feedback to management on what is happening on the ground.
o Ensure proper record keeping and tracking within the MS-CRM system
* Keep own skills and knowledge up to date, especially in respect of subjects that are directly relevant to the job e.g. product knowledge, local affairs etc

Qualifications:
* Bachelors Degree in Business Administration or relevant field

Preferred Additional Skills & Experience:
* A minimum of 4 years experience in zone or area sales management focused on service sales or product sales of which 2 have been in a supervisory capacity
* Understanding of how to created / build and develop strategic relationships to enable revenue capture
* Proven track record being self-directed, goal oriented and self starting
* Must be a motivated, team player with ability to be flexible and adaptable in a fast growing environment
* Knowledge of MS Office programs
* Ability to create effective written and visual sales documents
* Highly organized with the ability to manage and close multiple opportunities and projects simultaneously
* Ability to see the bigger picture of the business and to influence peers among senior managers.
* Ability to motivate the resellers to achieve targets in a very competitive market place, and to meet goals within fixed deadlines

To apply:

If you meet the requirements, please send your resume and application letter quoting the job reference number to the address below. All applications must be delivered on or before 29th September 2010.

The Group Human Resource Manager
Access Kenya Group
Via email to: hr@accesskenya.com


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