Access Kenya Group Ltd, a leading Internet Service Provider is looking to hire a talented, creative, passionate and experienced Sales Trainer to join our Indirect Channel Department.
Role Brief:
To provide quality, cost effective sales training services of a high professional standard which makes a demonstrable contribution to the achievement of the department’s strategy and supports improvements in the sales ability and performance the sales staff.
Key Responsibilities:
* Conduct Sales Orientation training sessions for all new sales representatives. Focus on product knowledge, effective sales strategies, customer service, quality, compliance and productivity. Keep the line manager and team leaders informed of progress during training
* Conduct periodic skills assessment of new and veteran sales reps and report training needs to the line manager and team leaders
* Analyze employee feedback and performance data, to measure, identify and eliminate performance gaps and recommend appropriate performance improvement and training initiatives
* Design, develop and implementation of the comprehensive sales training plan that supports the sales objective of the Indirect Channel Sales Objectives
* Subject Matter expert for enhancing, leading, and delivering of sales training to the indirect sales channel
* Monitor and evaluate the effectiveness of training techniques and suitability of training programs, retention of knowledge gained and implementation of the same at work.
* Develop, design and maintain adequate materials to conduct training courses (product manuals, training manuals, handbooks etc)
* Facilitate training programs / process through presentation and directing structured learning
Qualifications:
* A Bachelor of Arts degree or relevant field
* Industry experience will be an added advantage
Preferred Additional Skills & Experience:
* Must possess strong verbal & written communication skills
* You must have previous training experience, ideally within a sales environment
* Ability to demonstrate initiative and judgment
* Ability to work effectively in a diverse work group
* Ability to work autonomously within guidelines
* Maintain a high level of professionalism at all times
* Outstanding relationship skills
* Creative / innovative thinker
* Demonstrate ability to design and write training course materials following instructional design processes, including appropriate self-testing exercise and quizzes
* Must be able to prioritize workload and adapt to a changing environment
* Proficient with documentation and reporting tools, such as Microsoft Word, Excel and PowerPoint
* Passionate, dynamic and driven approach to training
To Apply:
If you meet the requirements, please send your resume and application letter quoting the job reference number to the address below. All applications must be delivered on or before 29th September 2010.
The Group Human Resource Manager
Access Kenya Group
Via email to: hr@accesskenya.com
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