Main Purpose of Role: As a result of expansion and rapid growth, we are seeking to recruit suitably qualified candidates to fill the position of Key Accounts Director.
Reporting to the Sales and Marketing Director, the successful candidate will be responsible for establishing key account management strategies for the sectors (and major customers) in line with business objectives
Key Responsibilities:
- To own, develop and implement sales and marketing strategy to position G4S in the sector / major account.
- To clearly identify business potential – short, mid and long term opportunities
- To direct solution proposition within key account decision making unit up to and including CEO level
- To liaise effectively with operations to meet customer requirements, and drive the teams to address the customer needs.
- To involve and coordinate internal resources and to ensure optimum corporate performance levels in meeting customer requirements.
- To ensure customer satisfaction through timely response to enquiries.
- To ensure internal operations are well controlled, completed and delivered within set timescales and company standards / policy.
- To provide regular reports/information to the business concerning sector / major account activities
- To ensure all contract and SLA’s are followed for both internal and external customers and that deviation from these are corrected.
- To promote G4S’s image within the sector / Key account and initiate relationship programs
- To ensure timely payments to G4S and timely closure on issues withholding payments.
- To lead bid preparation and tender negotiation of contracts with clients in line with company procedures and objectives
Requirements:
- Strong proven Sales professional with experience of key account management at DMU level
- Graduate (MBA an added advantage)
- Experienced in dealing with the complexities of a major key account and a company with a diverse portfolio / operations
- A natural entrepreneurial spirit and unwavering determination to succeed.
- The ability to understand complex technical solutions and present them to customers in business terms that demonstrates true business value.
- Commercially astute
- Good strategic long term focus
- High level of personal motivation and drive
- Excellent interpersonal skills
- Confident and credible at board level
- Flexible
- High level of innovation
- A strong team leader who can also be a strong team player.
- Stress tolerance
- Collaboration
Successful candidates will be expected to undergo a stringent vetting exercise that includes integrity testing.
Interested candidates should send their application and CV addressed to the Human Resource Director, to reach us on or before Monday, 11th June 2010, by email to:
career.move@ke.g4s.com
G4S is an equal opportunity employer and addresses itself to the core values of best people.
Only successful applicants will be contacted.
Canvassing is highly discouraged.
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