Branch Managers
Job Summary:
Reporting to the Head of Retail & SME Banking, the position will be responsible for providing operational support on credit issues and assume accountability for the business credit applications, development and follow up with Relationship Managers and Credit Department.
Responsibilities:
- Laying strategies to develop and increase sales volumes while enforcing compliance to the Bank’s policies, procedures and work instructions including regulatory requirements.
- Carry out and oversee general administrative, operational and HR duties in the Branch including managing staff on KYC/AML Policies.
- Manage operational risk for the branch to prevent losses and other associated risks
- Market the Bank’s products to ensure growth in the Asset and Liability book.
- Ensure excellent customer service by continuously reviewing and maintaining efficient and customer focused processes.
- Implementation of plans for customer retention and effective delivery of products and services to existing business customers.
- Identifying opportunities for selling and cross-selling of the Bank’s products to customize our market share.
- Developing and implementing sales plans/activities to acquire profitable business relationships between the Bank and its customers.
- Maintaining existing client relationships, attending to client’s needs and managing their expectations.
- Pro-actively managing costs by monitoring expenditure against productivity and budgets
- Providing leadership and guidance to the Branch staff including their development and welfare.
- In line with the sales approach the Bank has taken up, the Branch Manager position has been enhanced to focus more on sales. The objectives have been set at 80% on sales and 20% on operations management.
Requirements:
- A Bachelor of Commerce, Finance or Accounting degree from a recognized university.
- Professional qualification – Diploma in Banking (AKIB)
- Holders of CPA (K), CPS, CFA, CISA will have an added advantage.
- Minimum seven years banking experience, with at least three years working experience in senior positions in retail/corporate relationship management and branch management.
Treasury Dealer – Mombasa Branch
Job Summary:
This position will be based in Mombasa and will report to the Head of Treasury. The position will be responsible for ensuring efficient and effective delivery of the full range of treasury products, including foreign exchange, and advisory services to the bank’s existing clients and potential clients in Mombasa town and its environs.
Responsibilities:
- To contribute to the treasury department’s objectives of increasing profit and ensure that the targets are met by generating income through buying and selling of foreign exchange from Corporate and Retail clients.
- To support the Head of Treasury by implementing the agreed treasury strategy and tactical plans.
- Product development on forex based treasury products.
- Enlarge customer base by acquisition of new business in forex trading.
- Maintain existing client relationship through effective client calls and visits.
- Build a network of relationships across all economic sectors
Requirements:
- Degree in a Business related field from a recognized institution
- Minimum of 2 years banking experience. Exposure to direct FX/MM trading and treasury operations experience will be an added advantage.
- Thorough knowledge of end to end process of treasury products and services
- Excellent knowledge of Kenya’s Coast region businesses and trade
- Good knowledge of Kenyan and global micro and macro economic and financial systems
- Strong marketing, negotiation and decision making skills
Product Development & Marketing Manager
Responsibilities:
- Researching, developing and implementing new products and services, to meet target market needs.
- Developing and implementing campaigns to improve sales performance
- Developing advertising and experiential marketing plans to support products sales strategies.
- Developing merchandising plan in line with our product portfolio
- Continuously tracking and evaluating customer and competitive activity and make recommendations on response.
- Monitoring performance of products in the Retail and SME banking portfolio against plans and market trends.
- Maintaining effective marketing communications channels
- Monitoring financial market trends and making strategic recommendations
- Collecting and tabulation product sales data, and determine implications/recommendations based on targets/trends.
- Identifying new market opportunities through market intelligence to establish the product life cycle and competitiveness of our products line.
- Track and monitor product performance and provide periodic reports.
Requirements:
- Degree in either Marketing or Business Management with emphasis on research methods and Statistical analysis.
- 2 years experience in Marketing or experience in Product Development in Banking or financial services
- Proven record in the delivery of business targets
- Well versed in the various banking or financial products
- Computer Literacy is essential
Relationship Manager – SME Banking
Responsibilities:
- Identifying opportunities for product development, selling and cross-selling of the Bank’s products to maximize our market share.
- Developing and implementing sales plans/activities to acquire profitable business relationships.
- Maintaining existing client relationships, attending to client’s needs and managing their expectations.
- Identifying and evaluating potential customers’ financial and service needs.
- Identifying customer potential and credit worthiness and preparing credit proposals in compliance with the Bank’s credit and lending policy.
- Tracking and analyzing sales performance of SME Banking products.
Requirements:
- Be a holder of University Degree from a recognized institution.
- Minimum three years working experience in banking in senior positions in retail/corporate relationship management.
To Apply:
Send your application including a cover letter indicating your desire to work with our client; a detailed CV highlighting relevant experience, details of current and expected salary, a daytime phone contact, email address, and the names of three professional referees by close of business Friday 22nd October 2010.
Adept Systems
Management Consultants
P O Box 6416, Nairobi, GPO 00100
Email: recruit@adeptsystems.co.ke
Only short listed candidates will be contacted.
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